Privacy Policy

Last updated: 2 September 2026

The data controller is BG Trans Company 78 Ltd., Sofia, Bulgaria. For privacy enquiries contact vip.rentalvan@gmail.com or +359 878 878 700.

Information we process

When you send an enquiry, we may receive your name, email, telephone number, company, route, travel date, passenger and luggage information, and any other details you choose to provide. Our server may keep security logs such as IP address, browser and access time.

Why we use it

We use information to answer enquiries, prepare quotations, arrange and perform transport services, comply with legal obligations and protect the website. Analytics and advertising technologies are used only after consent.

Recipients and retention

Data may be accessed by hosting, email, accounting and technical service providers, and by partners needed to deliver the requested service. We do not sell personal data. We retain it only as long as needed for the relevant purpose and applicable legal periods.

Your rights

Where applicable, you may request access, correction, deletion, restriction, objection or portability, and withdraw consent at any time. You may also complain to the Bulgarian Commission for Personal Data Protection.

Cookies

Details and controls are available in our Cookie Policy.